Terms & Conditions

The Press Room Salon
Last updated: October 20, 2026

These terms outline what clients can expect when booking services, receiving SMS communications, shopping recommended products, and engaging with The Press Room Salon ("the Salon").

1. Appointment Policies

By booking an appointment, you agree to:

  • Arrive on time

  • Arrive with hair detangled and follow any preparation instructions provided

  • Provide accurate contact details

  • Secure your appointment with a valid payment method and the required reservation fee

Services are by appointment only and are offered to clients ages 16 and up with chin-length hair or longer.

A non-refundable, non-transferable reservation fee is required to book and is applied to your final balance. Cancellations made the day before or the day of your appointment will result in forfeiture of the reservation fee. One reschedule is permitted within 30 days, provided all policies are followed. No-shows may result in removal from future booking eligibility. Late arrivals may result in a shortened or rescheduled service.

2. SMS Messaging Terms

By providing your phone number during booking or through any Salon form, you consent to receive SMS messages from The Press Room Salon related to your services.

Message types include:

  • Appointment confirmations

  • Reminders

  • Service updates

  • Aftercare and follow-up

  • Review requests

  • Occasional promotions or educational content

Message frequency varies. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchase.

Opt-out instructions: Reply STOP at any time to unsubscribe. Reply HELP for assistance. Opting out of SMS may limit the Salon's ability to send appointment reminders or updates.

Mobile phone numbers and SMS consent are never sold or shared with third parties for their own marketing purposes.

3. Marketing Consent

Marketing messages are only sent to clients who have opted in through booking, forms, or Salon communications. Consent can be withdrawn at any time.

4. Payment & Refund Policies

The Press Room Salon is a cashless salon. Credit cards, debit cards, and tap-to-pay are accepted, and a processing fee applies to all card and tap transactions. Payments are processed securely through Square.

Afterpay is available for service balances of $399 or more and must be processed in person at checkout. Reservation fees are not eligible for Afterpay. Approval is determined by Afterpay, and a processing fee applies. Afterpay use is also subject to Afterpay's own terms.

All prices listed are starting rates and may vary based on hair goals, length, density, and desired results.

Due to the nature of hair services, all services are non-refundable once performed. If you have a concern about your service, please contact the Salon within 48 hours so it can be reviewed.

Digital products, prepaid services, and retail items follow the refund policies stated at the time of purchase.

5. Product Recommendations & Affiliate Disclosure

The Salon recommends products on its website, social media, and in client communications. Some links are affiliate links, including links to CÉCRED and Amazon, and the Salon may earn a commission on qualifying purchases at no additional cost to you. As an Amazon Associate, the Salon earns from qualifying purchases. Gold Rush Brush is a brand owned by the Salon's founder.

Purchases made through these links are completed with the third-party retailer, and their pricing, shipping, returns, and customer service policies apply. Product recommendations and hair care content are for general informational purposes and are not medical advice. For scalp or hair concerns related to a medical condition, consult a dermatologist or physician.

6. Data Usage & Security

Your information is securely managed through:

  • Acuity Scheduling (booking)

  • Square (payment processing)

  • GoHighLevel (client communication and messaging)

  • Other approved third-party service providers

The Salon takes reasonable measures to safeguard your information. For more detail, see the Privacy Policy.

7. Limitation of Liability

The Press Room Salon is not responsible for:

  • Service outcomes affected by inaccurate or incomplete information provided by the client

  • Reactions to products when allergies or sensitivities were not disclosed during consultation

  • Results from at-home care, products, or styling performed after your appointment

  • Missed appointments resulting from client-side device or messaging issues

  • Carrier delays or SMS delivery issues

8. Changes to These Terms

The Salon may update these terms at any time. Updates take effect when posted on this page.

9. Contact Information

For questions about these terms, contact:
The Press Room Salon
1745 Peachtree St. NE, Suite F
Atlanta, GA 30309
Email: info@thepressroomsalon.com
Phone: (404) 919-3263