Terms & Conditions
The Press Room Salon

These terms outline what clients can expect when booking services, receiving SMS communications, and engaging with The Press Room Salon.

1. Appointment Policies

By booking an appointment, you agree to:

  • Arrive on time

  • Follow salon preparation instructions

  • Provide accurate contact details

  • Secure your appointment with a valid payment method (if applicable)

Missed or late appointments may be subject to cancellation policies disclosed during booking.

2. SMS Messaging Terms

By providing your phone number during booking or through any salon form, you consent to receive SMS messages related to your services.

Message types include:

  • Appointment confirmations

  • Reminders

  • Service updates

  • Follow-up care

  • Occasional promotions or educational content

Message frequency may vary.
Message and data rates may apply.

Opt-Out Instructions:

Reply STOP at any time to unsubscribe.
Reply HELP for assistance.

Opting out of SMS may limit our ability to send appointment reminders or updates.

3. Marketing Consent

Marketing messages are only sent to clients who have opted in through booking, forms, or salon communications. Consent can be withdrawn at any time.

4. Payment & Refund Policies

All payments, deposits, and refund policies are outlined during the booking process. By confirming your appointment, you accept the terms presented on the booking page.

Digital products, prepaid services, and retail items follow the refund policies stated at the time of purchase.

5. Data Usage & Security

Your information is securely managed through:

  • Acuity Scheduling (booking system)

  • GoHighLevel (CRM and messaging)

  • Approved third-party processors

We take reasonable measures to safeguard your data.

6. Limitation of Liability

The Press Room Salon is not responsible for:

  • Service outcomes affected by inaccurate information provided by the client

  • Reactions to products disclosed during consultation

  • Missed appointments resulting from client-side device or messaging issues

  • Carrier delays or SMS delivery issues

7. Contact Information

For questions about these terms, please contact:
The Press Room Salon
Atlanta, Georgia
Email: info@thepressroomsalon.com
Phone: 404-856-6591